Frequently Asked Questions

Do you deliver to my area?

Paws Café Online Petstore is an e-commerce convenience store. Our product availability is therefore subject to availability of stock from our own suppliers. We strive to deliver for free on a weekly cycle. (Payment this week for delivery the following week).

Mondays – Northern Suburbs (Durban North, Ballito etc.)
Tuesdays – Southern Suburbs (Malvern, Queensborough, Bluff, Toti etc.)
Wednesdays – Durban Central
Thursdays – Upper highway and inland (Hillcrest, PMB and Howick etc)
Fridays – Upper Highway (Sherwood, Westville, Pinetown, Kloof etc)

If your specific area is not listed, please feel free to contact us an check if we are able to include your area

When will you deliver?

We deliver on a weekly scheduled cycle.

When should I order?

We suggest order and payment this week for delivery the following week

What happens is I am not home when Paws Café delivers?

We request that on every order that you assess the following week delivery date and provide us with a preferred time and delivery address. We deliver to home or offices address provided on registration.

Is there a minimum order to qualify for free delivery?

All deliveries are free on orders over R400, provided they include pet food items.

Need Help?

Please feel free to contact us should you require any other information.

Call: 084 797 2901


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